Testimonials

DEALERRATER
danika.wong
Full Star Full Star Full Star Full Star Full Star
1-18-2020
Service is always quick,easy, and friendly at the HB...

Service is always quick,easy, and friendly at the HB Mazda dealership. They have wifi, coffee, and snacks so it makes working while waiting for my car easy. Plus they send reminders with an easy appointment scheduler so I have no excuse to not stay on top of my car maintenance.

GOOGLE
Kevin Weber
Full Star Full Star Full Star Full Star Empty Star
1-17-2020

1/17: Edited my review! They cleared things up with me and they even fit me in to fix my car sooner! Shout out to Chris who reached out and helped me 🤙 been trying to get my Mazda serviced for the past 4 months and they keep telling me everything is backordered Everytime I walk in. They never want to get my info down to contact or anything. It seems like they're waiting for my warranty to expire. Terrible customer service

DEALERRATER
Volt
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Joe is a professional - knowledgeable, friendly, and...

Joe is a professional - knowledgeable, friendly, and helpful. He listened to exactly what I wanted in a car and delivered my white CX 30 and explained all the new 2020 features. He introduced me to the service group and assured me of quality service with a team of helpful staff. Love my new car and I have confidence that Joe will be there to assist after the sale.

DEALERRATER
Thebarbersasha
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Chris in the service department is the best! He is polite...

Chris in the service department is the best! He is polite and organized and always on top of things! Always answers all my questions with a smile!

DEALERRATER
Johnny
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Great service and quick updates. I’ve worked with all the...

Great service and quick updates. I’ve worked with all the Service Advisors and they were all excellent! They used a texting feature to keep me updated during my visit.

DEALERRATER
markustrujillo
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Excellent communication through process, explained in...

Excellent communication through process, explained in terms that were easy to understand the proposer adjustments and fixes. Authentic conversationalist Chris helped me with payment and checking out quickly and made it easy!

GOOGLE
Shaman Peter
Full Star Full Star Full Star Full Star Full Star
1-17-2020

These guys are effn awesome!!!! Good people, good cars, good vibes!!!!!! Easy peasy Buy Now from Ozzy my man!!!!!!

YELP
Leslie G.
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Leslie G.

Ozzy from internet sales was amazing to work with! He was extremely patient with me and my parents. I didn't really know exactly what I wanted so he showed and explained to me the diff between the mazda 3, cx3, cx30 and cx5. I wasnt really familiar with the Mazda family since I had been a Toyota owner for the most part. We settled on the new cx30 which is incredible! It has so many features... it's insane! Ozzy definitely went the extra mile to make sure my parents and I were happy and satisfied with my unicorn. Ozzy is really genuine and sincere. Couldnt ask for a better sales person. He keeps you updated via text but isn't spamming you unnecessarily. Louie in financing was also really understanding of my newbie questions and offered outstanding service! Side note: dont get fooled by the spilled coffee cup on his desk. Ha! Both ozzy and louie made me feel like I made the safe and best decision! Honestly, best customer service. Thank you guys!!!!

YELP
Lizeth G.
Full Star Full Star Full Star Full Star Full Star
1-16-2020

I had the best experience since day one with sales rep J.D Jesus , he made my car buying experience awesome. He kept in touch because I needed paperwork for them to proceed w the sale but even then they went above and beyond to help me out! Louis C. Thank u for ur financing knowledge and letting me know about a few things I should know. Jesus thank you for making my shopping experience excellent!!!

DEALERRATER
perryman.michael
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Fredy at Huntington Beach Mazda was very kind,...

Fredy at Huntington Beach Mazda was very kind, informative, and kept me up to date with what was going on with my vehicle. 10/10

CARS
dmileseighteight
Full Star Full Star Full Star Full Star Full Star
1-15-2020
This is the third vehicle we have purchased from...

This is the third vehicle we have purchased from Huntington Beach Mazda and we have been very pleased with the service we received each time!

CARS
dsam
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Great service at HB Mazda. I was mainly helped by George...

Great service at HB Mazda. I was mainly helped by George Rocha who was a very honest salesman. We were able to negotiate a price that worked for both of us which is all you can really ask for!

DEALERRATER
dsam
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Great service at HB Mazda. I was mainly helped by George...

Great service at HB Mazda. I was mainly helped by George Rocha who was a very honest salesman. We were able to negotiate a price that worked for both of us which is all you can really ask for!

DEALERRATER
dmileseighteight
Full Star Full Star Full Star Full Star Full Star
1-15-2020
This is the third vehicle we have purchased from...

This is the third vehicle we have purchased from Huntington Beach Mazda and we have been very pleased with the service we received each time!

DEALERRATER
EStarr
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Great!

This was my first time at this location and I will be back! Shaun is my #1 person for all sales, and Fredy and Luis were fantastic with my service. They were thorough, fast, and really nice.

DEALERRATER
liz.cyrus
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Great Customer Service

Had an appointment for later in the day, and I had called to ask if I can be seen earlier, without hesitation I was told to come in anytime. Which all worked out, and my car was completed sooner than expected, Chris was great in lending me a car for the time being- which was wonderful. He was professional and kind. Overall, I had a good experience at Mazda Dealership in HB.

DEALERRATER
Ron H
Full Star Full Star Full Star Full Star Full Star
1-13-2020
They do what they say they are going to do in a timely...

They do what they say they are going to do in a timely and professional manner. 25 word min is bs though get rid of dealer rate rate.

CARS
neens17
Full Star Full Star Full Star Full Star Empty Star
1-12-2020
The dealership is a nice open concept with welcoming...

The dealership is a nice open concept with welcoming staff. They are very accommodating and create a good customer experience. Saturday's are also exciting as they have lunch served for customers.

YELP
Chandra L.
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Chandra L.

I love mx5 and this is the only dealership I go to for service. They have excellent customer service; especially Fredy. Ask for him and you will be taken care of; guaranteed. So far they seem to be the most honest Mazda dealership compared to the many dealerships I researched. I've been quoted much higher prices for the same service on the same car from a Mazda dealership 2mil from where I live. I make the drive out there for a reason, and it's worth it.

YELP
Ed G.
Full Star Full Star Full Star Full Star Full Star
1-12-2020

this review is way overdue and Fredy really deserves it!!! I'm the owner of a cx5 that been having issues stalling sometimes and I was not happy with my car and feel unsafe, after they did some repairs the vehicle continued to have issues, Fredy gave me his cell phone number and his email and told me that if I ever have any issues with my vehicle, if I have questions or just want to set up my next appointment to contact him directly. Well my husband and I were driving home one day and the vehicle stalled in the middle of an intersection, I called Fredy to let him know that the car died again, he was on his day off and was having dinner with some friends but he immediately asked me where we were and said "Im on my way", 20 minutes later he arrived and checked the vehicle and attempted a couple of things to get the vehicle started but he said it was something Electronic and we need it to tow the vehicle into the shop, he contacted Mazda roadside assistance and make arrangements for a tow truck we waited until almost midnight and the tow truck never arrived, Fredy took me and my husband home and apologized because the tow truck never show up. He came first thing in the morning and pick us up drove us to the dealership and set us up with a loaner vehicle. A day later he informed us that they found the issue and it was an internal problem in the engine and that they were replacing my engine with a new one and that we had nothing to worry anymore but To be honest we were done with this car, lost confidence and were going to look for another Brand BUT just for the way Fredy handled the whole situation even on his day off, We decided to trade our cx5 for a Brand new one at the same dealer, nobody else would of even answer our phone call on their day off, he definitely went out of his way to make sure we were taken care of and we were happy. I don't believe we were going to find this kind of Customer Service anywhere else, Thank you Fredy for taking care of us and from keeping us away from other Brands.

CARS
Rawx Azupardo
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Tyson, Louie and Greg. Easily the best people to take...

Tyson, Louie and Greg. Easily the best people to take care of a customer at this dealership. They are warm and welcoming, they look out for you, and they will do their best to work out a deal that is manageable for you and something that will be worth it in the long-run! Thank you!

DEALERRATER
Jackierech64
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Always friendly and helpful. They go the extra mile....

Always friendly and helpful. They go the extra mile. Lovely waiting room with plugs for my PC, and the really clean restrooms! Makes the wait a pleasure.

DEALERRATER
neens17
Full Star Full Star Full Star Full Star Empty Star
1-12-2020
The dealership is a nice open concept with welcoming...

The dealership is a nice open concept with welcoming staff. They are very accommodating and create a good customer experience. Saturday’s are also exciting as they have lunch served for customers.

DEALERRATER
Rawx Azupardo
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Tyson, Louie and Greg. Easily the best people to take...

Tyson, Louie and Greg. Easily the best people to take care of a customer at this dealership. They are warm and welcoming, they look out for you, and they will do their best to work out a deal that is manageable for you and something that will be worth it in the long-run! Thank you!

DEALERRATER
sounddesignpro
Full Star Full Star Full Star Full Star Full Star
1-12-2020
These guys are awesome

We had a great buying experience with the guys at Huntington Beach Mazda. After our trouble filled journey to get down to the dealership, they made us feel so welcome. Tyson was the best to deal with and we would definitely be calling on him anytime we need a vehicle. It's quite a drive for us to get there but well worth our efforts, and hey, who doesn't like going to the beach area just to get away. We'll be stopping in just to say hi when we are in the area again..... Gonna take them up on the Saturday events. I had done a lot of research for vehicles prior to coming in, and I'll say that the professionalism that Huntington Beach Mazda offers is a joy in the car buying market. Thanks to everyone we had the opportunity to meet and deal with.

DEALERRATER
samarov13
Full Star Full Star Full Star Full Star Full Star
1-12-2020
The service was good as always, the "almost as new"...

The service was good as always, the "almost as new" confition of the car has been confirmed , Chris was attentive and efficient as always, also advising about the next service

DEALERRATER
HappyCustomerCX5
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Fredy is Amazing!!!!

this review is way overdue and Fredy really deserves it!!! I'm the owner of a cx5 that been having issues stalling sometimes and I was not happy with my car and feel unsafe, after they did some repairs the vehicle continued to have issues, Fredy gave me his cell phone number and his email and told me that if I ever have any issues with my vehicle, if I have questions or just want to set up my next appointment to contact him directly. Well my husband and I were driving home one day and the vehicle stalled in the middle of an intersection, I called Fredy to let him know that the car died again, he was on his day off and was having dinner with some friends but he immediately asked me where we were and said "Im on my way", 20 minutes later he arrived and checked the vehicle and attempted a couple of things to get the vehicle started but he said it was something Electronic and we need it to tow the vehicle into the shop, he contacted Mazda roadside assistance and make arrangements for a tow truck we waited until almost midnight and the tow truck never arrived, Fredy took me and my husband home and apologized because the tow truck never show up. He came first thing in the morning and pick us up drove us to the dealership and set us up with a loaner vehicle. A day later he informed us that they found the issue and it was an internal problem in the engine and that they were replacing my engine with a new one and that we had nothing to worry anymore but To be honest we were done with this car, lost confidence and were going to look for another Brand BUT just for the way Fredy handled the whole situation even on his day off, We decided to trade our cx5 for a Brand new one at the same dealer, nobody else would of even answer our phone call on their day off, he definitely went out of his way to make sure we were taken care of and we were happy. I don't believe we were going to find this kind of Customer Service anywhere else, Thank you Fredy for taking care of us and from keeping us away from other Brands.

CARS
sounddesignpro
Full Star Full Star Full Star Full Star Full Star
1-12-2020
These guys are awesome

We had a great buying experience with the guys at Huntington Beach Mazda. After our trouble filled journey to get down to the dealership, they made us feel so welcome. Tyson was the best to deal with and we would definitely be calling on him anytime we need a vehicle. It's quite a drive for us to get there but well worth our efforts, and hey, who doesn't like going to the beach area just to get away. We'll be stopping in just to say hi when we are in the area again..... Gonna take them up on the Saturday events. I had done a lot of research for vehicles prior to coming in, and I'll say that the professionalism that Huntington Beach Mazda offers is a joy in the car buying market. Thanks to everyone we had the opportunity to meet and deal with.

CARS
ashley.shea14
Full Star Full Star Full Star Full Star Full Star
1-11-2020
All around incredible experience. Couldn't be more...

All around incredible experience. Couldn't be more grateful for Huntington Mazda. John Patterson's team was a dream to work with! Thank y'all!

DEALERRATER
Alcalaestra77
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Best service, Fredy Campos was very helpful in by which...

Best service, Fredy Campos was very helpful in by which he would let me know exactly everything that was going on with my car. I would 100% recommend him for services

DEALERRATER
Emily
Full Star Full Star Full Star Full Star Full Star
1-11-2020
I’ve always had a great experience here at the Mazda...

I’ve always had a great experience here at the Mazda service center. The waiting area is great and the service employees are friendly and attentive. Definitely recommend!

DEALERRATER
joethomas2424
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Appreciate you getting my car done even though I didn’t...

Appreciate you getting my car done even though I didn’t have an appointment. Also loved the waiting area and the coffee and snacks. Thank you.

DEALERRATER
ashley.shea14
Full Star Full Star Full Star Full Star Full Star
1-11-2020
All around incredible experience. Couldn’t be more...

All around incredible experience. Couldn’t be more grateful for Huntington Mazda. John Patterson’s team was a dream to work with! Thank y’all!

CARS
PhillyGirl
Full Star Full Star Full Star Full Star Full Star
1-9-2020
I called this dealership, before taking a drive over....

I called this dealership, before taking a drive over. Shaun spent time answering my questions regarding ditching my Honda and moving on to Mazda. He was very accommodating when I stopped by twice to view and test drive the Mazda 3. Shaun kept in contact with me via text about my plans. It wasn't a one-day deal for me, and he stayed the course. As you see in the photo, I bought the car I wanted. Shout out to Money Man Jersey in finance: thank you and get some big envelopes. ;) Shaun introduced me to the clean service dept, too, so I'll feel comfortable when stopping in for oil changes and to snack on popcorn. Shout out to Fredy with one "d." Shaun even said if I have any trouble setting up my phone, to stop by and they'd help. Considerate service at this dealership from beginning to end. I definitely recommend you check them out.

DEALERRATER
Smg34b
Full Star Full Star Full Star Full Star Full Star
1-9-2020
I am very pleased with their service. I have used them...

I am very pleased with their service. I have used them for a long time. I get a loan car & they wash my car which is very nice.

DEALERRATER
PhillyGirl
Full Star Full Star Full Star Full Star Full Star
1-9-2020
I called this dealership, before taking a drive over....

I called this dealership, before taking a drive over. Shaun spent time answering my questions regarding ditching my Honda and moving on to Mazda. He was very accommodating when I stopped by twice to view and test drive the Mazda 3. Shaun kept in contact with me via text about my plans. It wasn't a one-day deal for me, and he stayed the course. As you see in the photo, I bought the car I wanted. Shout out to Money Man Jersey in finance: thank you and get some big envelopes. ;) Shaun introduced me to the clean service dept, too, so I'll feel comfortable when stopping in for oil changes and to snack on popcorn. Shout out to Fredy with one "d." Shaun even said if I have any trouble setting up my phone, to stop by and they'd help. Considerate service at this dealership from beginning to end. I definitely recommend you check them out.

DEALERRATER
Full Star Full Star Full Star Full Star Full Star
1-9-2020
The most polite dealership I’ve ever dealt with. They...

The most polite dealership I’ve ever dealt with. They respect my time, watch my money, make me comfortable, and in general do a great job. A+ Freddy Campos was my service advisor

CARS
Smg34b
Full Star Full Star Full Star Full Star Full Star
1-9-2020
I am very pleased with their service. I have used them...

I am very pleased with their service. I have used them for a long time. I get a loan car & they wash my car which is very nice.

CARS
joethomas2424
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Appreciate you getting my car done even though I didn't...

Appreciate you getting my car done even though I didn't have an appointment. Also loved the waiting area and the coffee and snacks. Thank you.

Full Star Full Star Full Star Full Star Full Star
1-9-2020
The most polite dealership I've ever dealt with. They...

The most polite dealership I've ever dealt with. They respect my time, watch my money, make me comfortable, and in general do a great job. A+ Freddy Campos was my service advisor

DEALERRATER
Vestoc2o
Full Star Full Star Full Star Full Star Full Star
1-7-2020
Saw a vehicle on the website. Reached out and emailed...

Saw a vehicle on the website. Reached out and emailed with Tyson. Came into the store within a couple hours, was very pleased that Tyson did not pressure the sale. We came to terms that worked for me and I purchased the vehicle. Unfortunately there was an issue with the car, but Tyson especially, along with the rest of the crew, helped get the car fixed to my satisfaction.

DEALERRATER
Ms. Hernandez
Full Star Full Star Full Star Full Star Full Star
1-7-2020
My service advisor, Chris Mendoza, is the perfect example...

My service advisor, Chris Mendoza, is the perfect example of what top quality customer service should be. He always takes care of me and because of him I will come back every time. Best dealership ever!

CARS
Vestoc2o
Full Star Full Star Full Star Full Star Full Star
1-7-2020
Saw a vehicle on the website. Reached out and emailed...

Saw a vehicle on the website. Reached out and emailed with Tyson. Came into the store within a couple hours, was very pleased that Tyson did not pressure the sale. We came to terms that worked for me and I purchased the vehicle. Unfortunately there was an issue with the car, but Tyson especially, along with the rest of the crew, helped get the car fixed to my satisfaction.

CARS
Ms. Hernandez
Full Star Full Star Full Star Full Star Full Star
1-7-2020
My service advisor, Chris Mendoza, is the perfect example...

My service advisor, Chris Mendoza, is the perfect example of what top quality customer service should be. He always takes care of me and because of him I will come back every time. Best dealership ever!

CARS
myredbaby
Full Star Full Star Full Star Full Star Full Star
1-6-2020
Everyone is so nice the only thing I have to say is that...

Everyone is so nice the only thing I have to say is that I think what I had done to my car really was a lot to pay for putting on the cargo net

DEALERRATER
myredbaby
Full Star Full Star Full Star Full Star Full Star
1-6-2020
Everyone is so nice the only thing I have to say is that...

Everyone is so nice the only thing I have to say is that I think what I had done to my car really was a lot to pay for putting on the cargo net

DEALERRATER
Jbsoriano17
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Excellent

10 out of 10 customer service. Carrie, she is really nice. Even the the guy from accounting i think. Recommend this 100% to my friends and family.

CARS
Jbsoriano17
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Excellent

10 out of 10 customer service. Carrie, she is really nice. Even the the guy from accounting i think. Recommend this 100% to my friends and family.