USED 2016 MAZDA CX-5 TOURING near Huntington Beach, CA

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Installed Options

Crystal White Pearl Mica Paint
$200

expand/collapse
Moonroof and Bose Package
$1130

Includes Bose Centerpoint 225-watt sound system with 9 speakers and power sliding glass moonroof.

Retail Value
$18,990
Price Difference
- $1,000
HB Auto Team Price
$17,990
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 45,154
Trim Touring
Stock # H181128A
VIN JM3KE4CY4G0885243
Exterior Color Crystal White Pearl Mica
Interior Color Black
Gas Mileage City:24 Hwy:30
Doors 4
Passengers 5
Engine SKYACTIV® 2.5L 4-Cylinder DOHC 16V
Transmission 6-Speed Automatic
Drivetrain AWD
Autocheck Vehicle History Reports

Currently Viewing

2016 Mazda CX-5 Touring

USED 2016 MAZDA CX-5 TOURING

Mileage: 45,154

Retail Value
$18,990
Price Difference
- $1,000
HB Auto Team Price
$17,990

Description

A blast to drive, a pleasure to own, and more refined than ever, our 2016 Mazda CX5 Touring is proudly presented in Crystal White Pearl Mica! Powered by a 2.5 Liter 4 Cylinder that offers 184hp while matched to a lightning fast 6 Speed Automatic transmission to help find that sweet spot for...
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Mechanical
  • Safety
  • Technology
  • Exterior
  • Interior
  • Comfort

Mechanical

Drivetrain

Axle ratio 4.62
4WD type on demand

Brakes

Rear brake type disc
Front brake width 1.1
Rear brake diameter 11.9
Rear brake width 0.4
Front brake diameter 11.7
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type twin-tube gas
Front shock type twin-tube gas

Stability and Traction

Stability control
Traction control
Hill holder control

Engine

Alternator 100 amps

Safety

Technology

Exterior

Interior

Comfort

Specs

Awards

Award
10 Best Affordable Road Trip Cars (2016 Model)
- Edmunds

Award
Automotive Excellence Award: Brand Recommendation (2016 Model)
- Popular Mechanics

Award
Automotive Performance, Execution and Layout (APEAL) Study: Top Models in Segment (2016 Model)
- J.D. Power and Associates

Award
Best All-Around Performance (2016 Model)
- Automotive Science Group

Award
Best All-Around Performance Brand (2016 Model)
- Automotive Science Group

Award
Best Buy: Compact Crossover/SUVs (2016 Model)
- Consumer Guide Automotive

Award
Best Car Brand (2016 Model)
- US News

Award
Best Cars for Small Families (2016 Model)
- Cars.com

Award
Best Crossovers (2016 Model)
- Automotive Science Group

Award
Best Small SUV (2016 Model)
- Daily News Autos

Award
Best SUVs for the Money: Finalist (2016 Model)
- US News

Award
Buyers Choice: Best Overall Utility Vehicle of the Year (2016 Model)
- Autobytel

Award
Buyers Choice: Best Small SUV (2016 Model)
- Autobytel

Award
Editors Choice Awards: SUVs and Crossovers (2016 Model)
- Car And Driver

Award
Lowest Ownership Costs - Popular Brand (2016 Model)
- Intellichoice

Award
Top 10 Crossovers (2016 Model)
- Autobytel

Award
Top Family Vehicles: Honorable Mention (2016 Model)
- Edmunds

Award
Top Rated SUVs (2016 Model)
- Edmunds

Award
Top Recommended SUVs (2016 Model)
- Edmunds

Crash-Test Ratings

2016 Mazda CX-5 SUV AWD

Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarEmpty StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-II ULEV125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 2 Bin 5 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

"Great vehicle, great sales and finance people. They made..."

Mike0562
DEALERRATER
1-22-2020
Full Star Full Star Full Star Full Star Full Star

Great vehicle, great sales and finance people. They made the experience relatively painless (except when I had to write the check, but that was expected). Would highly recommend this dealership.

"Great customer service with no sales pressure. They are..."

Jennykwgump
DEALERRATER
1-22-2020
Full Star Full Star Full Star Full Star Full Star

Great customer service with no sales pressure. They are just there to help you and sell quality cars. We are very happy with our purchase.

"Satisfied With The Services Provided"

Tammi
DEALERRATER
1-21-2020
Full Star Full Star Full Star Full Star Full Star

Chris did a great job in making sure everything runs smoothly. I am satisfied with the work being done to my vehicle. I’ve dealt with Chris many times before for services needed and he alway tries his best to make the process as smooth as possible. I was also very please to have a video from the mechanic showing what was done to my car. After Chris texted me the vid, I feel at ease knowing my car was taken care of. Luis was also very helpful in the process. I initially planned to go somewhere else’s to have my service done because they had a deal going with a coupon. I contacted Luis to check if there are any deals going on in his service department - compared to the other place. Luis was able to accommodate me and I am happy.

"GREAT!"

Harry Pieczenik
DEALERRATER
1-21-2020
Full Star Full Star Full Star Full Star Full Star

People are wonderful and energetic and are very helpful in making the customer feel at ease and at home. Very friendly atmosphere which is important

Friendly and informative! I appreciated the excellent...

H
CARS
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Friendly and informative! I appreciated the excellent customer and attention to detail. Throughly explained everything at every step, as well as taking the time to walk me through everything on the car. I wouldn't hesitate to recommend HB Mazda.

"Friendly and informative! I appreciated the excellent..."

H
DEALERRATER
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Friendly and informative! I appreciated the excellent customer and attention to detail. Throughly explained everything at every step, as well as taking the time to walk me through everything on the car. I wouldn’t hesitate to recommend HB Mazda.

"Ed is wonderful. Super helpful, professional, and a..."

cmaytub
DEALERRATER
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Ed is wonderful. Super helpful, professional, and a pleasure to work with! I’ve been a Mazda owner for ten years, and to be honest, was tempted to stray with this new purchase... but after checking out the competition, you really can’t beat a Mazda for value and performance. Ed and Big Joe along with the crew at HB Mazda are the cherry on top! They took great care of us and got me into a car I love. My new husband and I are definitely looking forward to another 10+ years with our new baby!

"Thank you Fredy and Chris! Great experience yet again at..."

motaa.noel
DEALERRATER
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Thank you Fredy and Chris! Great experience yet again at HB Mazda thanks for the friendly smile, updates and overall great customer service! See you guys again soon!

"Edmond, the sale person was amazing. He helped out with..."

annynen
DEALERRATER
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Edmond, the sale person was amazing. He helped out with choosing the best car that fits to what I like. Louis was very helpful as well in getting everything together. Good services ! Thank you!

Ed is wonderful. Super helpful, professional, and a...

cmaytub
CARS
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Ed is wonderful. Super helpful, professional, and a pleasure to work with! I've been a Mazda owner for ten years, and to be honest, was tempted to stray with this new purchase... but after checking out the competition, you really can't beat a Mazda for value and performance. Ed and Big Joe along with the crew at HB Mazda are the cherry on top! They took great care of us and got me into a car I love. My new husband and I are definitely looking forward to another 10+ years with our new baby!

"Joe helped me get into a new Mazda in Washington State..."

Mmacias66
DEALERRATER
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Joe helped me get into a new Mazda in Washington State even without being here in this state Mazda employees always go above and beyond for their customers!!! Thank you Joe!!!

"Rolled in at 3pm on Saturday with that damned CHECKENGINE..."

Moe
DEALERRATER
1-19-2020
Full Star Full Star Full Star Full Star Full Star

Rolled in at 3pm on Saturday with that damned CHECKENGINE light on, from OOT, en route to Arizona where I had to be at work in 17hours. Fredy made it happen. They had the parts for an 11 yo Mazda 3 and were able to get me back on the road before 5 despite a BUSY afternoon in the service bays. He kept me updated by text and his time promises and predictions were accurate. And he was SUCH a sweetheart about it; He appears to really enjoy the people contact part of his job. He was a pleasure to work with and I recommend him unconditionally

"Thank you to everyone at Mazda for helping me out with..."

Alexiskawakami
DEALERRATER
1-19-2020
Full Star Full Star Full Star Full Star Full Star

Thank you to everyone at Mazda for helping me out with getting my car. Special thanks to Carrie for being so great! She was really patient and nice! :)

"Service is always quick,easy, and friendly at the HB..."

danika.wong
DEALERRATER
1-18-2020
Full Star Full Star Full Star Full Star Full Star

Service is always quick,easy, and friendly at the HB Mazda dealership. They have wifi, coffee, and snacks so it makes working while waiting for my car easy. Plus they send reminders with an easy appointment scheduler so I have no excuse to not stay on top of my car maintenance.

Thank you to everyone at Mazda for helping me out with...

Alexiskawakami
CARS
1-18-2020
Full Star Full Star Full Star Full Star Full Star

Thank you to everyone at Mazda for helping me out with getting my car. Special thanks to Carrie for being so great! She was really patient and nice! :)

Kevin Weber
GOOGLE
1-17-2020
Full Star Full Star Full Star Full Star Empty Star

1/17: Edited my review! They cleared things up with me and they even fit me in to fix my car sooner! Shout out to Chris who reached out and helped me 🤙 been trying to get my Mazda serviced for the past 4 months and they keep telling me everything is backordered Everytime I walk in. They never want to get my info down to contact or anything. It seems like they're waiting for my warranty to expire. Terrible customer service

"Joe is a professional - knowledgeable, friendly, and..."

Volt
DEALERRATER
1-17-2020
Full Star Full Star Full Star Full Star Full Star

Joe is a professional - knowledgeable, friendly, and helpful. He listened to exactly what I wanted in a car and delivered my white CX 30 and explained all the new 2020 features. He introduced me to the service group and assured me of quality service with a team of helpful staff. Love my new car and I have confidence that Joe will be there to assist after the sale.

"Chris in the service department is the best! He is polite..."

Thebarbersasha
DEALERRATER
1-17-2020
Full Star Full Star Full Star Full Star Full Star

Chris in the service department is the best! He is polite and organized and always on top of things! Always answers all my questions with a smile!

"Great service and quick updates. I’ve worked with all the..."

Johnny
DEALERRATER
1-17-2020
Full Star Full Star Full Star Full Star Full Star

Great service and quick updates. I’ve worked with all the Service Advisors and they were all excellent! They used a texting feature to keep me updated during my visit.

"Excellent communication through process, explained in..."

markustrujillo
DEALERRATER
1-17-2020
Full Star Full Star Full Star Full Star Full Star

Excellent communication through process, explained in terms that were easy to understand the proposer adjustments and fixes. Authentic conversationalist Chris helped me with payment and checking out quickly and made it easy!

Shaman Peter
GOOGLE
1-17-2020
Full Star Full Star Full Star Full Star Full Star

These guys are effn awesome!!!! Good people, good cars, good vibes!!!!!! Easy peasy Buy Now from Ozzy my man!!!!!!

Leslie G.
Leslie G.
YELP
1-16-2020
Full Star Full Star Full Star Full Star Full Star

Ozzy from internet sales was amazing to work with! He was extremely patient with me and my parents. I didn't really know exactly what I wanted so he showed and explained to me the diff between the mazda 3, cx3, cx30 and cx5. I wasnt really familiar with the Mazda family since I had been a Toyota owner for the most part. We settled on the new cx30 which is incredible! It has so many features... it's insane! Ozzy definitely went the extra mile to make sure my parents and I were happy and satisfied with my unicorn. Ozzy is really genuine and sincere. Couldnt ask for a better sales person. He keeps you updated via text but isn't spamming you unnecessarily. Louie in financing was also really understanding of my newbie questions and offered outstanding service! Side note: dont get fooled by the spilled coffee cup on his desk. Ha! Both ozzy and louie made me feel like I made the safe and best decision! Honestly, best customer service. Thank you guys!!!!

Lizeth G.
YELP
1-16-2020
Full Star Full Star Full Star Full Star Full Star

I had the best experience since day one with sales rep J.D Jesus , he made my car buying experience awesome. He kept in touch because I needed paperwork for them to proceed w the sale but even then they went above and beyond to help me out! Louis C. Thank u for ur financing knowledge and letting me know about a few things I should know. Jesus thank you for making my shopping experience excellent!!!

"Fredy at Huntington Beach Mazda was very kind,..."

perryman.michael
DEALERRATER
1-16-2020
Full Star Full Star Full Star Full Star Full Star

Fredy at Huntington Beach Mazda was very kind, informative, and kept me up to date with what was going on with my vehicle. 10/10

Edmond, the sale person was amazing. He helped out with...

annynen
CARS
1-15-2020
Full Star Full Star Full Star Full Star Full Star

Edmond, the sale person was amazing. He helped out with choosing the best car that fits to what I like. Louis was very helpful as well in getting everything together. Good services ! Thank you!

This is the third vehicle we have purchased from...

dmileseighteight
CARS
1-15-2020
Full Star Full Star Full Star Full Star Full Star

This is the third vehicle we have purchased from Huntington Beach Mazda and we have been very pleased with the service we received each time!

Great service at HB Mazda. I was mainly helped by George...

dsam
CARS
1-15-2020
Full Star Full Star Full Star Full Star Full Star

Great service at HB Mazda. I was mainly helped by George Rocha who was a very honest salesman. We were able to negotiate a price that worked for both of us which is all you can really ask for!

"Great service at HB Mazda. I was mainly helped by George..."

dsam
DEALERRATER
1-15-2020
Full Star Full Star Full Star Full Star Full Star

Great service at HB Mazda. I was mainly helped by George Rocha who was a very honest salesman. We were able to negotiate a price that worked for both of us which is all you can really ask for!

"This is the third vehicle we have purchased from..."

dmileseighteight
DEALERRATER
1-15-2020
Full Star Full Star Full Star Full Star Full Star

This is the third vehicle we have purchased from Huntington Beach Mazda and we have been very pleased with the service we received each time!

"Great!"

EStarr
DEALERRATER
1-15-2020
Full Star Full Star Full Star Full Star Full Star

This was my first time at this location and I will be back! Shaun is my #1 person for all sales, and Fredy and Luis were fantastic with my service. They were thorough, fast, and really nice.

"Great Customer Service"

liz.cyrus
DEALERRATER
1-14-2020
Full Star Full Star Full Star Full Star Full Star

Had an appointment for later in the day, and I had called to ask if I can be seen earlier, without hesitation I was told to come in anytime. Which all worked out, and my car was completed sooner than expected, Chris was great in lending me a car for the time being- which was wonderful. He was professional and kind. Overall, I had a good experience at Mazda Dealership in HB.

Great Customer Service

liz.cyrus
CARS
1-14-2020
Full Star Full Star Full Star Full Star Full Star

Had an appointment for later in the day, and I had called to ask if I can be seen earlier, without hesitation I was told to come in anytime. Which all worked out, and my car was completed sooner than expected, Chris was great in lending me a car for the time being- which was wonderful. He was professional and kind. Overall, I had a good experience at Mazda Dealership in HB.

"They do what they say they are going to do in a timely..."

Ron H
DEALERRATER
1-13-2020
Full Star Full Star Full Star Full Star Full Star

They do what they say they are going to do in a timely and professional manner. 25 word min is bs though get rid of dealer rate rate.

Fredy at Huntington Beach Mazda was very kind,...

perryman.michael
CARS
1-13-2020
Full Star Full Star Full Star Full Star Full Star

Fredy at Huntington Beach Mazda was very kind, informative, and kept me up to date with what was going on with my vehicle. 10/10

They do what they say they are going to do in a timely...

Ron H
CARS
1-13-2020
Full Star Full Star Full Star Full Star Full Star

They do what they say they are going to do in a timely and professional manner. 25 word min is bs though get rid of dealer rate rate.

The dealership is a nice open concept with welcoming...

neens17
CARS
1-12-2020
Full Star Full Star Full Star Full Star Empty Star

The dealership is a nice open concept with welcoming staff. They are very accommodating and create a good customer experience. Saturday's are also exciting as they have lunch served for customers.

Chandra L.
Chandra L.
YELP
1-12-2020
Full Star Full Star Full Star Full Star Full Star

I love mx5 and this is the only dealership I go to for service. They have excellent customer service; especially Fredy. Ask for him and you will be taken care of; guaranteed. So far they seem to be the most honest Mazda dealership compared to the many dealerships I researched. I've been quoted much higher prices for the same service on the same car from a Mazda dealership 2mil from where I live. I make the drive out there for a reason, and it's worth it.

Ed G.
YELP
1-12-2020
Full Star Full Star Full Star Full Star Full Star

this review is way overdue and Fredy really deserves it!!! I'm the owner of a cx5 that been having issues stalling sometimes and I was not happy with my car and feel unsafe, after they did some repairs the vehicle continued to have issues, Fredy gave me his cell phone number and his email and told me that if I ever have any issues with my vehicle, if I have questions or just want to set up my next appointment to contact him directly. Well my husband and I were driving home one day and the vehicle stalled in the middle of an intersection, I called Fredy to let him know that the car died again, he was on his day off and was having dinner with some friends but he immediately asked me where we were and said "Im on my way", 20 minutes later he arrived and checked the vehicle and attempted a couple of things to get the vehicle started but he said it was something Electronic and we need it to tow the vehicle into the shop, he contacted Mazda roadside assistance and make arrangements for a tow truck we waited until almost midnight and the tow truck never arrived, Fredy took me and my husband home and apologized because the tow truck never show up. He came first thing in the morning and pick us up drove us to the dealership and set us up with a loaner vehicle. A day later he informed us that they found the issue and it was an internal problem in the engine and that they were replacing my engine with a new one and that we had nothing to worry anymore but To be honest we were done with this car, lost confidence and were going to look for another Brand BUT just for the way Fredy handled the whole situation even on his day off, We decided to trade our cx5 for a Brand new one at the same dealer, nobody else would of even answer our phone call on their day off, he definitely went out of his way to make sure we were taken care of and we were happy. I don't believe we were going to find this kind of Customer Service anywhere else, Thank you Fredy for taking care of us and from keeping us away from other Brands.

Tyson, Louie and Greg. Easily the best people to take...

Rawx Azupardo
CARS
1-12-2020
Full Star Full Star Full Star Full Star Full Star

Tyson, Louie and Greg. Easily the best people to take care of a customer at this dealership. They are warm and welcoming, they look out for you, and they will do their best to work out a deal that is manageable for you and something that will be worth it in the long-run! Thank you!

"Always friendly and helpful. They go the extra mile...."

Jackierech64
DEALERRATER
1-12-2020
Full Star Full Star Full Star Full Star Full Star

Always friendly and helpful. They go the extra mile. Lovely waiting room with plugs for my PC, and the really clean restrooms! Makes the wait a pleasure.

"The dealership is a nice open concept with welcoming..."

neens17
DEALERRATER
1-12-2020
Full Star Full Star Full Star Full Star Empty Star

The dealership is a nice open concept with welcoming staff. They are very accommodating and create a good customer experience. Saturday’s are also exciting as they have lunch served for customers.

"Tyson, Louie and Greg. Easily the best people to take..."

Rawx Azupardo
DEALERRATER
1-12-2020
Full Star Full Star Full Star Full Star Full Star

Tyson, Louie and Greg. Easily the best people to take care of a customer at this dealership. They are warm and welcoming, they look out for you, and they will do their best to work out a deal that is manageable for you and something that will be worth it in the long-run! Thank you!

"These guys are awesome"

sounddesignpro
DEALERRATER
1-12-2020
Full Star Full Star Full Star Full Star Full Star

We had a great buying experience with the guys at Huntington Beach Mazda. After our trouble filled journey to get down to the dealership, they made us feel so welcome. Tyson was the best to deal with and we would definitely be calling on him anytime we need a vehicle. It's quite a drive for us to get there but well worth our efforts, and hey, who doesn't like going to the beach area just to get away. We'll be stopping in just to say hi when we are in the area again..... Gonna take them up on the Saturday events. I had done a lot of research for vehicles prior to coming in, and I'll say that the professionalism that Huntington Beach Mazda offers is a joy in the car buying market. Thanks to everyone we had the opportunity to meet and deal with.

"The service was good as always, the "almost as new"..."

samarov13
DEALERRATER
1-12-2020
Full Star Full Star Full Star Full Star Full Star

The service was good as always, the "almost as new" confition of the car has been confirmed , Chris was attentive and efficient as always, also advising about the next service

"Fredy is Amazing!!!!"

HappyCustomerCX5
DEALERRATER
1-12-2020
Full Star Full Star Full Star Full Star Full Star

this review is way overdue and Fredy really deserves it!!! I'm the owner of a cx5 that been having issues stalling sometimes and I was not happy with my car and feel unsafe, after they did some repairs the vehicle continued to have issues, Fredy gave me his cell phone number and his email and told me that if I ever have any issues with my vehicle, if I have questions or just want to set up my next appointment to contact him directly. Well my husband and I were driving home one day and the vehicle stalled in the middle of an intersection, I called Fredy to let him know that the car died again, he was on his day off and was having dinner with some friends but he immediately asked me where we were and said "Im on my way", 20 minutes later he arrived and checked the vehicle and attempted a couple of things to get the vehicle started but he said it was something Electronic and we need it to tow the vehicle into the shop, he contacted Mazda roadside assistance and make arrangements for a tow truck we waited until almost midnight and the tow truck never arrived, Fredy took me and my husband home and apologized because the tow truck never show up. He came first thing in the morning and pick us up drove us to the dealership and set us up with a loaner vehicle. A day later he informed us that they found the issue and it was an internal problem in the engine and that they were replacing my engine with a new one and that we had nothing to worry anymore but To be honest we were done with this car, lost confidence and were going to look for another Brand BUT just for the way Fredy handled the whole situation even on his day off, We decided to trade our cx5 for a Brand new one at the same dealer, nobody else would of even answer our phone call on their day off, he definitely went out of his way to make sure we were taken care of and we were happy. I don't believe we were going to find this kind of Customer Service anywhere else, Thank you Fredy for taking care of us and from keeping us away from other Brands.

These guys are awesome

sounddesignpro
CARS
1-12-2020
Full Star Full Star Full Star Full Star Full Star

We had a great buying experience with the guys at Huntington Beach Mazda. After our trouble filled journey to get down to the dealership, they made us feel so welcome. Tyson was the best to deal with and we would definitely be calling on him anytime we need a vehicle. It's quite a drive for us to get there but well worth our efforts, and hey, who doesn't like going to the beach area just to get away. We'll be stopping in just to say hi when we are in the area again..... Gonna take them up on the Saturday events. I had done a lot of research for vehicles prior to coming in, and I'll say that the professionalism that Huntington Beach Mazda offers is a joy in the car buying market. Thanks to everyone we had the opportunity to meet and deal with.

Always friendly and helpful. They go the extra mile....

Jackierech64
CARS
1-12-2020
Full Star Full Star Full Star Full Star Full Star

Always friendly and helpful. They go the extra mile. Lovely waiting room with plugs for my PC, and the really clean restrooms! Makes the wait a pleasure.

Fredy is Amazing!!!!

HappyCustomerCX5
CARS
1-12-2020
Full Star Full Star Full Star Full Star Full Star

this review is way overdue and Fredy really deserves it!!! I'm the owner of a cx5 that been having issues stalling sometimes and I was not happy with my car and feel unsafe, after they did some repairs the vehicle continued to have issues, Fredy gave me his cell phone number and his email and told me that if I ever have any issues with my vehicle, if I have questions or just want to set up my next appointment to contact him directly. Well my husband and I were driving home one day and the vehicle stalled in the middle of an intersection, I called Fredy to let him know that the car died again, he was on his day off and was having dinner with some friends but he immediately asked me where we were and said "Im on my way", 20 minutes later he arrived and checked the vehicle and attempted a couple of things to get the vehicle started but he said it was something Electronic and we need it to tow the vehicle into the shop, he contacted Mazda roadside assistance and make arrangements for a tow truck we waited until almost midnight and the tow truck never arrived, Fredy took me and my husband home and apologized because the tow truck never show up. He came first thing in the morning and pick us up drove us to the dealership and set us up with a loaner vehicle. A day later he informed us that they found the issue and it was an internal problem in the engine and that they were replacing my engine with a new one and that we had nothing to worry anymore but To be honest we were done with this car, lost confidence and were going to look for another Brand BUT just for the way Fredy handled the whole situation even on his day off, We decided to trade our cx5 for a Brand new one at the same dealer, nobody else would of even answer our phone call on their day off, he definitely went out of his way to make sure we were taken care of and we were happy. I don't believe we were going to find this kind of Customer Service anywhere else, Thank you Fredy for taking care of us and from keeping us away from other Brands.

The service was good as always, the "almost as new"...

samarov13
CARS
1-12-2020
Full Star Full Star Full Star Full Star Full Star

The service was good as always, the "almost as new" confition of the car has been confirmed , Chris was attentive and efficient as always, also advising about the next service

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